Our Service

Provide high-quality Thai native translation, dubbing, and thorough translation QA, ensuring the mood and tone remain consistent and resonate with local players. This approach helps deliver an authentic and engaging gaming experience tailored to the Thai market.

Provide localized customer care tailored to players’ preferences and cultural nuances. Assist users with technical issues, foster user retention through community events, rewards, and gift code giveaways, and manage scheduled announcements and notices. Additionally, compile Voice of Customer (VOC) reports to continuously enhance player satisfaction.

Establish and implement optimized content strategies across key social channels—Facebook, TikTok, Instagram, and YouTube—to effectively engage and expand the gaming community.

Offer 24/7 game and user monitoring to provide immediate support and assistance. Streamline user onboarding processes and proactively identify, document, and report bugs to maintain a seamless gaming experience.

Provide specialized testing environments, including appropriate devices, networks, and localized client files tailored for Thai users. Develop comprehensive checklists for in-game features to ensure reliability and a high-quality player experience.

Establish fast and accurate communication channels with game developers, ensuring seamless collaboration in English and the developers’ preferred language to efficiently address technical needs and project requirements.

Oversee the game’s live operations, enforce policies and banned words, and propose improvements informed by user trends. Manage both regular and urgent maintenance, compile operation reports, and utilize GM tools to ensure a seamless and engaging experience for players.

Conduct predictive assessments and post-management for cheating programs and illegal bots, supported by in-depth game log investigations and analyses. Manage abusive users effectively while analyzing VIP user behavior patterns and developing strategic approaches for VIP user retention.

Develop comprehensive plans for each phase, including Closed Beta Testing (CBT), Open Beta Testing (OBT), commercial release, and monetization initiatives. Ensure smooth market entry and long-term revenue growth through strategic scheduling, robust testing, and targeted promotional efforts.

Provide consulting services for campaign planning, content roadmap management, and in-depth local market analysis. This holistic approach ensures strategies are tailored to effectively engage the target audience and boost brand growth.

Conduct press conferences alongside targeted advertising and PR across key game media websites and social channels. Cultivate long-term, positive partnerships with Thai media outlets to ensure sustained support and coverage for the game.

Develop comprehensive influencer briefs rooted in a deep understanding of the game’s content, enabling influencers to accurately convey key messages in their videos. This approach broadens the game’s reach and fosters long-term, sustainable audience engagement.

Launch targeted advertising campaigns by developing content tailored to local users, designing compelling banner images and videos, and selecting strategic keywords and audiences. This focused approach maximizes new player acquisition.

Develop attention-grabbing banners and videos for physical advertising placements, and select high-traffic locations to boost visibility, increase brand awareness, and effectively draw in new players.

Coordinate and organize dedicated game exhibitions and showcases, featuring booth designs for both small-scale and large-scale events. Plan engaging in-booth activities to encourage attendees to download the game or follow its social media channels, thereby expanding brand awareness.

Create high-quality banners, images, and videos with visually striking design elements. These assets effectively capture audience attention, convey key messages, and strengthen the game’s brand presence.

Produce entertaining and engaging content—such as comics or lighthearted gags—to foster emotional connections with players and infuse more vitality into the gaming community.

Provide professional dubbing services and specialized voice actors for in-game character voice-overs and promotional videos. This elevates the immersive quality of the game and ensures a more captivating experience for players.

Craft social media posts with strategically selected keywords and precise, locally tailored language. Ensure the messaging is of premium quality to effectively communicate the brand and resonate with the target audience.